Are there any competent gutter contractors around? (11-03-10)

No kidding! I learned a lot about gutters in the last few weeks: steel is terrible because it rusts; aluminum is terrible because it expands; wedges will work to support the gutters; wedges won't work because of the angle of the upper fascia board; screws are the best; screws are impossible to remove; spikes are the best; spikes damage the wood underneath; corrugated downspouts are in; rectangular downspouts are the best; metal filters can't stop pine needles; fibrous spongy filters will literally save mankind; 5 inch gutters is perfect; no, only 6 inch gutters will do the job...

And, so far, thirteen guys came over to look at the gutters. As already demonstrated, contractors come in every types imaginable.

Here are some highlights:

- The Reconverted Happy-Go-Lucky-Marginal: comes in an old beat-up truck, steps off, takes one looks at the gutters, and exclaims that he knows exactly who did the job! When I ask who that might be, he refuses to tell. There is nothing to replace, he says: it can all be repaired. I am bemused. What about the bowed porch gutter at the front, with waterfalls of rain pouring down the middle? No worries, life is too short; it can all be repaired. What about the upper gutters that look like they're hanging by a thread? All fixable. He hands us a scribbled estimate, with vague descriptions of repairs to be done.

- The Hostile Slavic: acts clearly annoyed to be here, but he can do "everrrrything, everrrrything!" (The accent never ceases to delight me). But I need to commit now, because of the "special prrrice." He leaves several enticing messages over the next three weeks. He wants to come over, to do the work, for the special price. He wants me to call him back, please, "special prrrice." When I finally call back, he is dismissive and hostile; there is no special price. He never left a message. The price is the price.
Yet, the temptation is great: the price is rock bottom low, but with no details about any materials used. A check of his license number on the Contractors' Board website reveals a myriad of business licenses tied together, some of them pulled as a result of disciplinary actions...

- The Old Timer: has been in business for 30 years, and makes his own gutters in his metal shop. He does not need to measure; he looks at the gutters, hem and haws. We got some tricky stuff here, he says, but he can make things right. He can put wedges to secure new gutters on the upper roof, and it'll be fine and dandy in no time.
As would be expected, he is not Internet savvy, and leaves a message on my phone: he'll do the work for $1,800. Not wanting to solely rely on my memory when making a decision, I call his office and request a written estimate. The estimate comes in the nail a few days later, for $2,200. I call again point out to him the apparent discrepancy. He calls me a couple of days later; he says he made a mistake the other times; the estimate is now for $3,100!

- The Mellow Man: is very nice and has an interesting and unusual product to sell: half-round gutters. They look like some of the pretty cool-looking gutters I saw in (Eastern) Europe in September. Unfortunately, these gutters are made of white vinyl (looks suspiciously like PVC to me). I am not sure they will last, and plastic makes it looks kinda slapped together. I don't know how to nicely thank him for coming over.

- The Aggressive Salesman: on the phone, he volunteers that he has been in business for 19 years and had only two complaints during that time. He promises to call back the next day, but does not for several days. When he finally comes by the house, he seems belligerent. He talks down to me, points out that the roof is bowed at the front (Well, duh!). I interject that, yes, it is, but the gutter is also bowed in the opposite direction. Amazingly, he argues with me that I don't see it right: the roof is bowed, he claims, but the gutter is straight! He then suggests that we ought to rebuild the roof, to straighten it! When I ask him about the advantages of aluminum vs. steel, and question another one of his peremptory statements, he answers that he has been in business for 19 years and had only two complaints during that time (feelings of "déja entendu"). I can't put my finger on it, but this guy gets on my nerves, big time. He claims that he can fix the upper gutters. I point out to him that they are pretty twisted. I suspect that his motivation is due to the placement of hanging straps if new gutters are installed. I need, he then adds, to get some expensive spongy filter that sits flush with the opening of the gutters, and nothing will clog the spongy material; wet leaves will be blown off by the wind, as if by magic. This is the only filter material I ought to use. He leaves me with a brochure to read about this revolutionary product (imagine a very thick kitchen scouring pad).

So I am still looking... In the meantime, the coming rain season is an issue because we are missing a section of gutter at the back of the house.

Remodeling by Intuition? (07-02-10)

I hired a team to work under the house to shore up the posts, and as they set out to crawl under the house this morning, I suddenly had a real bad, creepy, feeling that something bad may happen, a feeling of dread that kept on increasing with time. So I made the contractor stop and told him that I felt uncomfortable with them being under the house. The poor guy looked totally baffled. But I felt much better once they were out of the crawlspace and gone.
I can't figure out if I an apprehensive about spending money (all the money we'd set aside for improvements is spoken for), if it is about this particular team doing the work, or if it is because the crawlspace had been sprayed with pesticide only the day before, and I am concerned about any residual fumes... Most worrisome: could it be one of those premonitions I get every once in a while, that something bad may happen..?

Another Day with Contractors Over (06-24-10)

I have lost track of how many contractors and/or workers have been over since we moved in. Whether it is roof, gutter, foundation, or insulation, somebody's come over to look at it. I may post a sign by the mailbox: House With Problems Straight Up the Driveway. And Bring Yer Own Flashlight and Measuring Tape this Time.

In the case of the foundation, if five contractors have been over to inspect the underside of the house, there have been that many opinions about the state of the foundation. These people all seem to describe a different house, ranging from shrugged dismissal, the age of the house given as an explanation for its shabby state, to manic smiles in anticipation of a fortune made to bring everything to 21st century standards, to paranoid rants about how one should be paid to even look at anything like that. Yet, there is never any mention of the issues that had been pointed out in the house inspection report (repairs Mrs. Previous Owner promised to do, but didn't).

And when one of these guys goes under the house, it's not like I can really tell him that I'll be in the house, and to just let me know when he's done. No; there is a sort of unspoken expectation that I will be standing by the side of the porch leading to the crawlspace, and kill time while whomever is crawling about under the house. Some guys like an audience and talk away the whole time (inaudible muffled sounds coming from under the house)... There I am, patiently standing by the opening under the porch, thinking of how to muster dinner out of what may or may not be in the refrigerator, or looking for weeds to pull by my feet, while nodding and making sounds of agreement to whatever he may be saying.

When he comes out, and rattles on about whatever repair he thinks is necessary, I try to look interested, but pinch my hands behind my back as I hear the keywords that trigger yawning reflexes: posts, piers, cinder blocks, etc. Then I ask inane questions, like were there spiders under the house? Little spiders, or giant ones? How about rats? Any carpenter ants?

Too Much Rain (06-10-10)

My days are spent on the phone, calling contractors.

We can’t repair the gutters because the roof eaves they are braced to is totally crumbling (dry rot and suspicious ants in the vicinity); we can’t repair the roof eaves because there is an electrical conduit with live wires braced to them; we can’t move the electrical conduit (not up to code) because the electrician needs to come brace it up to the exterior wall, etc.

In the meantime, whenever it rains, I watch water pouring out from the gutters and going straight into an opening under the house where there is no foundation wall...

Wanted: A Competent Contractor (05-12-10)

My days are spent trying to get contractors to give me estimates to make the shed usable as an art studio to spread my art supplies around. There is no middle ground; contractors are like day and night.

An upscale-looking remodeling website recommended this contractor based on my zip code. Right off, when I see that this gentleman specializes in Lake Oswego and West Linn remodel, I doubt that my modest project will be worth his attention… In any case, he comes promptly with his dad, a retired architect. Both are dressed in business casual, and, with similar perfectly creased pants and matching shirt, look so much alike that I can’t help repeatedly cast surreptitious glances from the father to the son during the visit. Rather than give pertinent directions as to what I am expecting from the project, all I can do is distractedly point to the inside of the shed and lamely say that I want it, you know, “nice.” They walk around the inside of the shed, take notes on a legal-sized pad, nod their head in unison, and promptly leave with the promise of an estimate... Neither ever calls back.

According to my real estate agent, this guy is a true artist who worked on various local artsy projects on a regular basis. He looks like a nice quiet young guy, but seems to be pretty bummed out due to some recent losses in his life. He explains what could be done to turn the shed into a really cool building and seems knowledgeable about how go about to achieve that result. The problem is that he doesn’t have any tools at the moment, and neither do we; I am not sure how this problem can be overcome. He sends me a rather vague text estimate via his cell phone.

The day I find a crudely printed black and white flyer in my mailbox praising the merits of this contractor, I am particularly fed up with deciphering Yellow Pages ads in tiny print, so I call him, my heart full of hope. He seems competent enough, but I am not sure he understands what I mean by "an artistic look, like in North Portland," using materials from the Rebuilding Center. The blank look I get in return and his immediate naming a nearby suburban home improvement center as a perfect source for materials suggests that he does not, in fact, know what I am talking about. As I ponder whether this guy has ever been anywhere outside of suburbia, he clears his throat and spits something huge on the gravel outside the shed... (My mental picture of my perfect little shed is now jarred by the presence of pools of spit…). His high estimate confirms my determination to not hire him.

Many times, one relies on a network of people who recommend people who did a great job, etc. This contractor, a smiling, happy-go-lucky type, comes with high recommendations. His estimate is very affordable, but I am not sure he understands the scope of the project, despite my best efforts to overcome the language barrier. When I mention getting recycled materials, he suggests vinyl windows, then shouts "No problem!" when I object. In fact, he keeps interjecting "No problem!" for every issue we may find, be they carpenter ants or structural beam that need strengthening. This is a man with vision. He gesticulates, waves his arms around; we could move over that wall, remove the siding; we could even tear down the building and build a new one! Despite his contagious enthusiasm, deep inside I suspect that there will be problems down the road...

Again, the homeowner benefits from using references, and references from other contractors are valuable. This guy exudes a quiet self-assurance in his capabilities, seems competent and immediately comes up with sound solutions to eventual issues we may encounter. He clearly knows what he is talking about and asks me to give him a chance to prove his skills. As I finally think I may have found the right person for the job and I see my charming little art shed taking concrete shape in my mind, I get an email from him. His high estimate is distressing; I just can't afford him.

So, it looks like I will either pull my hair over costs, or pull my hair over having to babysit someone all the way...

Contractors (04-07-10)

I got a call from the weatherization contractor, who told me that when his assistant went under the house, he distinctively smelled an odor of gas. He said it would be a good idea for me to call the gas company. So I called them, and a truck was in a driveway within five minutes of my call. I swear, the guy had to be parked down the street waiting for the call!

The guy from the gas company was a tall old guy with a German accent. No matter how I mentioned growing up a mere 20 miles from the nearest German border, and how much I love German food, he just acted gruff and unfriendly.
When he entered the house, he gave me a weird look and said that he’d been here before. When I pressed him for details, he was vague, though…just like the guy who came to install the phone line who, once he volunteered that he had been here before, refused to say anything else… I am starting to feel that I bought the (cursed) house of a sorceress.

In any case, this big guy claimed there was a possible gas leak at the furnace to floor junction, but since he didn’t anymore than waive his wand over the furnace pipes, I don't know what to think. He didn't go under the house either. I knew he wouldn’t the minute I saw him: he was, ahem, lumbering and pot-bellied; I couldn’t imagine him fitting in the crawlspace without getting stuck. He just gave me a card with the gas company logo on which he had checked a box saying that “the problem needs to be addressed,” to call the number printed on the card to get a referral for a contractor who would fix the leak.

Contractors (04-02-10)

Today, two guys came to look under the house. Needless to say, they gave wildly different reports.

The first guy works for an outfit that installs fancy steel jack “spikes” 30 ft. into the ground, like one would see used for new Happy Valley houses built on the side of cliffs, -whatever-, and he looked horrified that this house had such a small crawlspace, as opposed to a new suburban-style foundation.

The other guy was moderate in his comments; in fact, he didn’t see much to do to the crawlspace (despite it being accessible to rodents, a few posts needing extra support, etc.); he indicated that the patio area was the problem, since rainwater pools near the back wall of the house.

Moving in and bugging out (03-09-10)

I take a truckload of garden plants and miscellaneous things over to the house with Julia. We take the black and white cat with us. He does not look very happy; he promptly finds a hiding place behind the furnace and refuses to come out. I leave the cat to his own devices to take Julia to school.

I then rush back to the house to meet the pest control guy. This guy whose pickup truck is embellished with violent cartoons suggesting mob-like dedication to the task, is all smiles. I tell him about hearing that there were big spiders around, and I think we may have carpenter ants in the shed... No worries. He's gonna take a look and tell me all about the problems. He does in fact spend a good amount of time in the crawlspaces under the house and under the shed. When he emerges, there is a look of concern on his face. There are bad news, indeed: the insulation is installed upside down and rats are nesting in it; there may be wood boring beetle damage; there is carpenter ant damage in the shed; and, not to frighten me in any way, there is an "amazing" amount of spider eggs under the house…and they will soon hatch, by the thousands. The cost for treatment may seem high, but bugs get throughout a house by crawling up the walls and wherever there is an opening, -such as a heat register-, there is a way for them to get in. All said with a greasy smile and assurances, his company's services are guaranteed to the tee. There will be spraying, dousing, drilling holes and fumi-gating. Total eradication, no more, no less.
I am not sure I can trust this guy.